A key element of an RTS, is the deployment of qualified and trained SMEs as Department Trainers. Being the most senior or most knowledge technician does not automatically qualify someone as an effective OJT Trainer. Regulatory expectations now include a more rigorous process for qualifying SMEs.
Completion of training curricula requiremetns is no longer a sufficient form of evidence. OJT Methodology needs to include the process for qualifying employees as a measue of demonstrated confidence in employees abilities to perform procedures accurately and completely without the supervision of his/her trainer.
Alas, this is where requirements, documentation, tracking and reporting come togethr ans is the last essential element of a RTS. Whether paper based or digital, all of the other elements must be integrated into a logical process that enables employeee to be trained and qualified to perform the functions of their job duties.
HPIS Performance Gaps, Customized Training Design and Delivery, SME Inspection Readiness and
Back Room Roles Training
Redesigning Robust Training Systems is the most popular Client request, HPISC is also known for these services as well:
Begins with a complimentary scoping discussion to determine if a Performance Cause Analysis is needed.
Performance Cause Analysis verifies the impact of the gap.
Most popular request is for the HPISC QT Workshop and Qualifying Technical SMEs as Classroom Trainer.
Qualifying SMEs as Investigators includes a lesson on Human Factors to understand Operator Errors.
Inspection Readiness Training Curriculum
Training and Live Coaching Front Room / Back Room Roles
Coordination of SME Interviewing Exercises
Clients have three options to meet their site learning needs.
A little stymied? HPISC offers a complimentary brain sparking discussion.
Ready to start a conversation with Vivian? Send email to firstname.lastname@example.org.
Human Performance Improvement (HPI) can be viewed as the study of human behavior in the workplace and the myriad factors that shape employee performance.
Improving employee (human) performance becomes a priority when errors and deviations cause the organization to miss goals or performance targets and when corrective actions become strategic projects.
HPIS Consulting, Inc.
Lake Worth, FL 33467
Phone: +1 203 4708363 +1 203 4708363
PDA TRI Courses:
June 17, 2020 | Investigating Human Error to Correct Operator Error | PDA HQ - Bethesda, MD
December 10, 2020 | Training Effectiveness - What's Your Design Strategy | PDA HQ - Bethesda, MD
"10 Commandments" Linked In Article: From Thou Shall ... Everyday Workplace Behaviors
Sampling of HPISC Client Requested GMP Training Courses
Good Documentation Practices: Where DID all the rules come from anyway?
7 GMP Work Habits I, II
Operator Error: I,II, III
System Based Inspections
State of Control: Are we ensuring SQuIP?
Core GMP Assessment Team Workshop
Quality System Core Audit Team Workshop
GMP Basics Series